If you’re wondering how Absa WhatsApp banking works in South Africa, read this article!
We begin by discussing briefly what WhatsApp banking is.
WHAT IS WHATSAPP BANKING?
Often referred to as ChatBanking, WhatsApp banking is a simple, secure banking solution that enables you to conduct simple banking transactions via WhatsApp.
The service was launched with the goal of transforming new modes of communication and assisting in the simplification of the banking experience.
Here, operations are simplified, and the majority of people can conduct transactions comfortably.
You can keep your chats flowing while also taking care of minor banking.
WHAT SERVICES IS ABSA WHATSAPP BANKING OFFERING?
The following services are available to you:
• You can access your bank account information.
• Make transactions with the funds in your account
• Purchase airtime, data, and energy tokens
• Transfer funds between accounts.
• Conduct a transaction history search and view for the previous 90 days.
This section contains information about the various services offered by Absa WhatsApp banking in South Africa.
Now that you’re aware of the benefits of Absa’s WhatsApp banking service, let us demonstrate how it works.
WHAT IS ABSA WHATSAPP BANKING AND HOW DOES IT WORK?
Abby, the friendly artificial intelligence-powered chatbot, is designed to serve as your 24/7 digital personal banker.
Abby will assist you with any transaction involving your account.
To communicate with Abby, you must first add Absa as a contact on your device.
The telephone number is 08600 08600.
To begin, simply open WhatsApp and greet your Absa contact.
Abby will respond and inquire as to how she may assist you.
Solicit Abby’s assistance with anything you require regarding your Absa account.
Whatever command you give Abby, she will carry out flawlessly.
On your screen, options will be displayed, and you will be required to follow the prompts and complete your inquiries.
For example, if you want to transfer money between your accounts, you can request a transfer from Abby.
You will be prompted to select a payment source and a payment destination, as well as to enter the payment amount.
When all of the questions have been answered, your transaction will be completed, and all that remains is for you to enter your pin.
This is how Absa WhatsApp banking works in general in South Africa.
WHICH SECURITY MEASURES TO IMPLEMENT
We’ll discuss the critical security measures you’ll need to implement.
Ascertain that you are communicating via the mobile number associated with your Absa account.
Never enter your account or identification number.
When chatting with Abby, avoid typing your account PIN.